Terms & Delivery
Terms of website use
Once an order has been placed and confirmed, this shows you have read the terms and conditions fully and understood them and accept them.
Please read and double check all item descriptions, delivery times, postage costs to your country, return fees, sizes and colours before placing an order.
Posh Tots Clothing trades under Off The Stand
17 WEST GATE
We have a no return/no refunds policy on stock clearance items (unless faulty). Once stock clearance items/item is purchased, this indicated that you are fully aware of of our no refund policy on stock clearance items. The stock clearance items are clearly stated as “Stock Clearance” and on each item it shall state that you have read, understood and agreed to the terms,conditions and delivery terms of purchasing this particular item.
All of our items unless Stated otherwise or are SALE/CLEARANCE items are Handmade to order. Our waiting list for our handmade items can be up to 30 working days (6 weeks). Even if an item has a “stock” quantity this does not mean the item is actually in stock ,it means it is available to order , we have to put a stock amount to allow you to order the item via our website .
We have a no returns policy on all our items that are hand crafted / hand made or hand customised to order (Unless they are faulty upon receiving) as these items are made to size upon ordering.
Even though the up-most care and attention has been taken to quality check your outfit please could all parents check the outfit for any materials e.g tacking pins that may have been missed before putting it on your child to wear .
Also any items that contain faux fur are recommended for over 12m only and anyone buying items for under 12m with fir do so at their own risk .
ALL ITEMS MUST BE KEPT AWAY FROM FIRE
AND CHILDREN UNDER 3 YEARS MUST NOT BE LEFT UNATTENDED WHEN WEARING OUR ITEMS .
If you believe that your item is faulty we will endeavour to sort any problem as soon as possible. We would need you to email us with your order details and details of any faults, we will then allow you to return the item for inspection to be repaired or replaced, or if still dissatisfied we will issue a full refund providing we have seen the faulty item and are satisfied these are faults not caused by the consumer, you may return them to us within 14 days from delivery for a refund or exchange. Please note your return items must be delivered to us within this time frame. Returns received beyond this period will not be accepted unless agreed otherwise. Conditions for return: items must be in brand new condition, with no signs of wear, with all original packaging. We do not accept items that have been damaged by wear and tear, altered or washed incorrectly.
Children’s items start from 0/3m up to Age 9y .. You can mix and match any style and fabric for a more unique touch (please just message us to do so ), ..
All our items are handmade with love and care , therefore each item needs to be well cared for and not used in an unintended manner..
Items incorporating any small bows or embellishments we recommend that these items are only suitable for children over 3 years old . We replace these with larger more suitable bows .
Any item that has long fur trim we recommended that they are only suitable for children over 12m and any child under the age of 3 years must not be left unattended at anytime when wearing the item .
For your little ones safety, please ensure hair bows are secured in their hair and never allow them to play with any bow unattended. Our bows are created with love and care, to be durable time after time and with your little one in mind. As with all things, if used in an unintended manner, some items might not be safe eg embellishments such as crystals and resins. Therefore we do not recommended that these items should not be intended for children under 3 years old ..
Disclaimer FOR CRYSTAL RAY’S DOLLS HOUSES
PLEASE READ THE FOLLOW BEFORE MAKING A PURCHASE WITH THE UK LAW ON CHILDRENS TOYS AND TOYS THAT WITH THE INTENT OF PLAY FOR PURPOSE.
THESE PRODUCTS ARE HANDMADE AND EMBELLISHED AND ARE SUITABLE FOR CHILDREN 14 +.
WARNING! This toy contains magnets or magnetic components. Magnets sticking together or becoming attached to a metallic object inside the human body can cause serious or fatal injury. Seek immediate medical help if magnets are swallowed or inhaled.
This is a collector’s item not recommend for children under 14 .Houses will well protected when posted out and sent via recorded and tracked postal service. We will provide you with an invoice once payment is received this will act as your reference if any problem should arise. Large houses will come flat packed for you to construct however if you would like to collect you may do so and in doing this we will fully assemble the house for you.
Houses contain small parts that may become loose due to small parts please provide adult supervision. All houses are made using nontoxic glues and odour reduced paint.
Returns policy all are products are handmade to order once made no return will be offered on these custom made products. However should the product arrive in a less than perfect condition please email us and are customer service will resolve the issue by refund or exchange. This will be dealt with at are discretion and we reserve the right to do. Defective or damaged items must be returned within 14 days of purchase to qualify for a refund on the item. The Return product must be in all original packaging and be pre authorized by the seller. We cannot offer a refund on a product that has been misused and damage as a result off.
Crown Cot/Bed Canopy
*All of our crown’s are made of resin and they are very easy to use.
*You can even use them outside, a coat of clear varnish is all that is needed after painting to make these wonderful appliqués weatherproof.
*Also comes with a wire at the bottom for you to hang voile drapes from. You can easily remove this if not needed.
Please note: due to the nature of this item, the crowns may contain small air bubbles.
* Our Prams are sourced from a proprietary named manufacturer that specialises in high quality toys and games.
* All Prams are tested to stringent EN71 standard by Industry Experts and an independent institute.
* Fabrics are manufactured in compliance with the Directive 2005/84/EC and tested by the Trade Supervisory Office.
* It is recommended by the manufacturer that Pram products are suitable from 3 years and adult supervision is recommended at all times.
Table/Chairs and Rocking Chairs
* Our Table and Chairs are sourced from proprietary named manufacturers and here at Chic 2 Chic Boutique we design and create a beautiful & bespoke finished product.
* Lettering and embellishments are attached with extra strong wood glue, but CARE should be taken to avoid excessive knocks.
* All paints used are from reputable UK Paint Suppliers, are water based and are low in Volatile Organic Compounds and suitable for indoor home use.
All “Legler” products, both those which we have been developed or bought in from other suppliers, are tested three times over by our experts:
1. All our toys & games naturally meet the stringent European requirements of standard EN 71 – we provide a separate conformity declaration for every single product.
2. The tests of our own quality experts here in Germany go considerably further: If something does not meet our specifications that are based on our many years of experience with regard to child-friendly function and safety, it is not included in our range of products.
3. The toys & games are additionally tested by an independent institute.
For us wood is the best material for toys due to its wonderful properties. In addition it is a regenerative and sustainable raw material – our robust toys & games are often passed down for many generations. We use high-quality wood from natural reforestation projects to manufacture our wooden toys.
All paints and varnishes used in the manufacture of our toys & games are all water-based. It goes without saying that softeners are not used.
Fabric & plastics
In addition to our wide range of wooden toys we also sell products made of fabric and plastic. This are manufactured in compliance with the Directive 2005/84/EC “Restrictions on the marketing and use of certain dangerous substances and preparations”. All our products made of fabric and/or plastic are tested by the Trade Supervisory Office for hazardous content and meet all strict regulations. All amendments to this Directive are always incorporated and complied with.
Reliance On Information Posted & Disclaimer
the materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.
We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.
Information about us
Poshtotsclothing.com is a site operated by Poshtotsclothing.com (“We”); we are a INDIVIDUAL] based in the UK.
Accessing our site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
Our site changes regularly
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
loss of income or revenue;
loss of business;
loss of profits or contracts;
loss of anticipated savings;
loss of data;
loss of goodwill;
wasted management or office time; and
for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Information about you and your visits to our site
Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
Links from our site
Jurisdiction and applicable law
The British courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.
If you have any concerns about material which appears on our site, please contact [email@example.com].
Thank you for visiting our site.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and it’s owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website comply’s to all UK national laws and requirements for user privacy.
Cookies are small files saved to the users computers hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through it’s server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and it’s external serving vendors.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication
Users contacting this website and/or it’s owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and it’s owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if your express permission was granted when submitting any form to email process.
Your details are not passed on to any third parties.
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to; Business address.
Email marketing campaigns published by this website or it’s owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign.
Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and it’s owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
How much is delivery to the UK and international?
Our standard delivery charge to the UK is £4.99
International postage £14.99
The correct delivery option must be placed accordingly or this will cause delays in receiving your items.
All of our items that are dispatched are sent by Royal Mail 1st/2nd Class Recorded.
Once the items have been signed for, in the unlikely case that the item is faulty and you wish to return your item, all items must be returned in the original packaging and condition they were dispatched. We allow 5 working days for the items to arrive back to us. We do ask that an email is sent to us with all the relevant information regarding your order, also a written document with all the relevant information placed inside the returning package as to the reasons why they were returned. No refunds shall be given until we have received the returned item and have checked its condition for any damage or wear.
We have a no returns policy on items that are hand crafted as these items are made to size upon ordering.
The buyer is responsible and held for all postage costs on returning an item. The buyer will not be reimbursed any postage fees on returning an item to us.
Important: Most of our items take up to 30 working days to be delivered due to them being handmade to order.
Thank you for reading out terms of services.